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Data logging issue

Posted: Thu Nov 12, 2020 7:22 pm
by SimeonEP
First of all - amazing app!

When compared to buying a vag-com to read DPF stats this app is an awesome tool!

The only issue I am facing at the moment is that I cannot get the data logging to work. I get the error in the screenshot attached. I can't seem to find the folder location on my device either which I guess probably is part of the problem.
Screenshot_20201112-181528.png

Re: Data logging issue

Posted: Fri Nov 13, 2020 2:19 pm
by admin
This error appears when the app can't write nor create the log file and usually the problem is related to the internal sd memory path that many producers customize. Also recent android 10/11 limitations about internal sd access can be the reason.

Can you tell me your device model and the installed android version? I check if there are specific rules for it.

Re: Data logging issue

Posted: Sat Nov 28, 2020 1:02 pm
by SimeonEP
Sorry for the delay.

I am using a Pixel 5 - android 11

Re: Data logging issue

Posted: Mon Nov 30, 2020 9:43 am
by admin
Thanks, I think it's android 11 that has different limitations aboit the internal storage access. I try to go deep in this topic.

Re: Data logging issue

Posted: Sun Jan 03, 2021 3:18 pm
by Snowrisk
Hi.

Same issue here..Samsung Galaxy S20Plus, Android 11
(please see attached screenshot)

If I can help you in any way, get back to me (Beta or something).


Best regards
Jens

Re: Data logging issue

Posted: Mon Jan 04, 2021 6:03 pm
by admin
I should receive the new Android 11 firmware in my mobile, then I'll be able to check any logging issue.

Re: Data logging issue

Posted: Mon Jan 04, 2021 6:41 pm
by Snowrisk
That would be great. Thanks in advanced.

Jens