Data logging issue

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SimeonEP
Posts: 2
Joined: Thu Nov 12, 2020 7:10 pm

Data logging issue

Post by SimeonEP » Thu Nov 12, 2020 7:22 pm

First of all - amazing app!

When compared to buying a vag-com to read DPF stats this app is an awesome tool!

The only issue I am facing at the moment is that I cannot get the data logging to work. I get the error in the screenshot attached. I can't seem to find the folder location on my device either which I guess probably is part of the problem.
Screenshot_20201112-181528.png

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admin
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Posts: 160
Joined: Sun Jun 02, 2019 10:58 pm

Re: Data logging issue

Post by admin » Fri Nov 13, 2020 2:19 pm

This error appears when the app can't write nor create the log file and usually the problem is related to the internal sd memory path that many producers customize. Also recent android 10/11 limitations about internal sd access can be the reason.

Can you tell me your device model and the installed android version? I check if there are specific rules for it.

SimeonEP
Posts: 2
Joined: Thu Nov 12, 2020 7:10 pm

Re: Data logging issue

Post by SimeonEP » Sat Nov 28, 2020 1:02 pm

Sorry for the delay.

I am using a Pixel 5 - android 11

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admin
Site Admin
Posts: 160
Joined: Sun Jun 02, 2019 10:58 pm

Re: Data logging issue

Post by admin » Mon Nov 30, 2020 9:43 am

Thanks, I think it's android 11 that has different limitations aboit the internal storage access. I try to go deep in this topic.

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