Autoupdate function freezes

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Matze
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Joined: Wed Oct 21, 2020 7:50 pm

Autoupdate function freezes

Post by Matze » Wed Oct 21, 2020 8:01 pm

Hello everyone,

i use the app in version 3.16.8. i installed the last update about half a year ago.
Now I have the problem that the autoupdate function does not work properly. When the app is started I get values for about 2 minutes. Then the auto update does not work anymore.
You have to restart the app and I will get values again for 2 minutes.

I use Engine Audi A6 C7 3.0 TDI EDC17 CRTD

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admin
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Re: Autoupdate function freezes

Post by admin » Thu Oct 22, 2020 9:42 am

2 questions:
what adapter are you using?
how is set the auto-update delay?

Matze
Posts: 5
Joined: Wed Oct 21, 2020 7:50 pm

Re: Autoupdate function freezes

Post by Matze » Thu Oct 22, 2020 9:34 pm

Hello, i use the OBD2 ELM327 Wifi Adapter.
The Data Auto-Update time is 0 (Continous)

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admin
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Re: Autoupdate function freezes

Post by admin » Fri Oct 23, 2020 1:42 pm

If it's a generic low cost adapter, it can be the cause of the disconnections, and generally speaking, these kind of errors are related to the connection stability between the adapter and the device.

If you don't have particular needs with the wifi, I suggest to switch to a bluetooth adapter that assures a more stable connection spending about 15-20 euro (also in this case, low cost adapters have very poor performance and stability).

Matze
Posts: 5
Joined: Wed Oct 21, 2020 7:50 pm

Re: Autoupdate function freezes

Post by Matze » Fri Oct 23, 2020 7:35 pm

It is definitely not due to the adapter. I had no problems with the older version of the software in connection with this adapter.
I also have an additional diagnostic app on my cell phone, this one has no problems either.
The problem is definitely the app

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admin
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Re: Autoupdate function freezes

Post by admin » Fri Oct 23, 2020 8:40 pm

The wifi connection routine is the same since many versions. Do you have problems only with last version 3.16.8 of the app?

Matze
Posts: 5
Joined: Wed Oct 21, 2020 7:50 pm

Re: Autoupdate function freezes

Post by Matze » Fri Oct 23, 2020 8:51 pm

I have the Problem with this Version and i also both Versions before. But i dont know the release number.
And before this Updates i have had the old Version with the old DPF Pic in the App. But i cant say the Versions Number.
With this the App was running well

Matze
Posts: 5
Joined: Wed Oct 21, 2020 7:50 pm

Re: Autoupdate function freezes

Post by Matze » Fri Oct 23, 2020 9:01 pm

I have Check, i have buy the App on 11.Dez 2019 but the Version i dont know. With this all was fine.

I think the Problem is not the Wifi Connection, because the Connection is stable.
I think the Problem is the Auto-Update. Because i see the Update symbol stops rotates if the problem persists

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admin
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Re: Autoupdate function freezes

Post by admin » Sun Oct 25, 2020 4:02 pm

I try to check what's changed versus old versions. Give me some days

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